APIs let your business systems talk to each other. Here's what you need to know.
What is an API?
An API (Application Programming Interface) is a way for software systems to communicate. Think of it as a universal translator between applications.
Common Integration Examples
- CRM syncing with email marketing platform
- E-commerce connecting to accounting software
- Website forms pushing to CRM
- Payment gateway integration
- Shipping provider connections
Integration Approaches
Direct API Integration
Custom code connecting two systems. Most flexible but requires development resources.
iPaaS (Integration Platform)
Tools like Zapier, Make, or Workato. Good for simple integrations without coding.
Middleware
A central hub that manages multiple integrations. Best for complex enterprise environments.
Key Considerations
- Rate limits: How many requests per minute?
- Authentication: OAuth, API keys, etc.
- Error handling: What happens when things fail?
- Data mapping: How fields translate between systems
- Monitoring: Tracking integration health
Need help with API integrations? Contact PYCO IT.