Should you buy existing software or build your own? Here's how to decide.
Buy When...
- Your needs are standard (accounting, email, basic CRM)
- Budget is limited and timeline is tight
- The software isn't core to your competitive advantage
- Good solutions already exist in the market
Build When...
- Your process is unique to your business
- Off-the-shelf solutions need heavy customisation
- The software is central to your business model
- You need complete control and ownership
- Integration requirements are complex
The Hidden Costs of Buying
- Monthly/annual subscription fees add up
- Customisation limitations
- Vendor lock-in risks
- Features you don't need but pay for
The Hidden Costs of Building
- Longer initial timeline
- Ongoing maintenance responsibility
- Need for technical expertise
The Hybrid Approach
Often the best solution is buying for commodity functions and building for competitive differentiation.
Need help deciding? Get our expert advice.